When you choose Perfect Plumbing you can be sure the service you receive will be of the highest standard, tailored to fit your needs and priced to suit your budget. At Perfect Plumbing we believe that customer peace of mind is just as important as customer satisfaction. That's why all our work is backed by our customer service level guarantee, the Perfect Plumbing Promise. You can also read from our other happy customers here.
1. THE SATISFACTION GUARANTEE:
We promise to provide an excellent service that takes care of all your needs the first time, or we'll return for FREE.
2. THE PROFESSIONAL STANDARDS GUARANTEE:
We promise that your plumber will be a fully trained, experienced and licensed plumbing professional. We only employ the very best so you can be sure the work we do will be completed to the highest standard.
3. THE UP-FRONT PRICING GUARANTEE:You'll know the full cost of our work BEFORE we start. At Perfect Plumbing we believe in giving our customers complete control - that's why there are no hidden costs or added extras, just fair, transparent honesty in everything we do.
4. THE ON-TIME SERVICE GUARANTEE:
We promise to provide a service that is fast and reliable. Our guarantee to be on-time, every time, at a time that suits you means no more waiting around for technicians who never arrive.
5. THE EXPERIENCED EXPERTS GUARANTEE:
With 12 years of experience servicing homes and businesses in the southwestern Chicago area you can be sure of experienced experts with a proven track record for providing high quality services to highly satisfied customers.
6. THE CUSTOMER RESPECT GUARANTEE:
You can be sure that our technicians will be clean and tidy and, even more importantly, that they will show respect for your home. Protective mats will be used in the work area and protective footwear will be worn to protect your floors and carpets
7. THE NICE PEOPLE GUARANTEE:
We promise that everyone you deal with at Perfect Plumbing will be friendly, helpful and knowledgeable. From the person on the end of the phone to the technician who comes to your house, all our staff are local people dedicated to our promise to treat you as a real person, not a job number.
8. THE WRITTEN WARRANTY GUARANTEE:
We provide written guarantees for all the work we do, and with 12 years of service you can be sure we'll be around to honor our promises for many years to come.
9. THE COMMUNITY COMMITMENT GUARANTEE:
We promise that by choosing perfect Plumbing for your plumbing and remodeling needs you are choosing a company that is a part of your local community. We don't have national or international call centers, just local people at the end of a local call and we take pride in our excellent reputation as a local business, dedicated to providing an excellent service in the homes and businesses of our neighbors for the last 12 years.
10. THE 24 HOUR, 7 DAY SERVICE GUARANTEE:
You can be sure that our office will be open to take your call 24 hours a day, 7 days - we'd be there 25 hours, 8 days if we could! When you need urgent plumbing, Perfect Plumbing will be there.
Perfect Plumbing has been putting our customers first for 12 years (read from our other happy customers here), so when you need a professional plumbing service, don't settle for anything less than perfect. Call Perfect Plumbing today.
Our Promise To You
My father opened this business in 1998. I started working for him and proudly took possession of the Naperville branch in April 2006. For over twelve years we’ve been providing Chicago’s southwest suburbs and other surrounding regions with the very best heating, cooling, and plumbing service available. We are a family owned company that treats every one of our customers like a friend. Our goal is to give our friends service far above and beyond their expectations. Our employees are hand picked and individually trained to behave professionally with courtesy and confidence. We assure you that once you’ve experienced Perfect Air, you’ll never need another plumbing or HVAC contractor.
If at any time you have any questions, comments or concerns that need extra special attention please don’t hesitate to contact me. I would be more than happy to give you all the time and attention you need. Thank you for your interest in our company.
President, Perfect Plumbing
Our Code of Ethics: